AirDrop has been available since iOS 7 and OS X Lion, and is a great way to share data among devices. As it relies on a high-speed power of Bluetooth 4.0 LE radio and the on-board Wi-Fi chip, so it can be a little hard to troubleshoot via traditional methods when AirDrop gets some issues. However, there are a lot of ways you can try if you are facing frustrations of AirDrop on your iPhone/ iPad/ Mac. In this article, we will show you a list of things you can attempt to fix the AirDrop issue.
- Check radios and connectivity
As we mentioned earlier, AirDrop needs Bluetooth and WiFi to communicate and transfer data. Therefore, to send and receive devices, you should ensure that both these radios are actually turned on. On iOS, you can check the status via the Control Center, and for macOS, the menu bar will show. If neither of the radios is turned on, turn it on and try AirDrop once again.
Then, you should check connectivity. The first thing is to ensure that Airplane Mode is not on.
- Check out Do Not Disturb mode
In case your device is in ‘Do Not Disturb’ mode, AirDrop will likely fail. It will not prompt a notification on the receiving device about the incoming transfer. Therefore, you had better turn off Do Not Disturb mode before setting up a successful AirDrop connection.
On an iOS device, you can easily do this via the Control Center, just swipe up from the bottom to open the Control Center and ensure the moon icon is not toggled on. On a Mac, you can turn off Do Not Disturb via the Notifications Panel or through the Notifications System Preferences pane.
- Turn Off Personal Hotspot (on iOS)
Personal Hotspot on iPhone is known to interfere with AirDrop, as it engages the Wi-Fi radio, so you turn off Personal Hotspot on your iOS device before attempting AirDrop. To do this, navigate to Settings and toggle the Personal Hotspot Off.
- Turn on receiving device’s screen (on iOS)
You need to ensure that the receiving iOS device’s screen is turned on, as AirDrop generates an incoming transfer notification. Therefore, before transferring data using AirDrop, make sure that the screen is turned on for your receiving device.
This step applies specifically to iOS devices. On macOS, incoming AirDrop requests will generate notifications on the lock screen.
- Check Firewall settings( on Mac)
If the Firewall is enabled on your Mac, it can break AirDrop. If you are working with a shared computer, it might be turned on. Therefore, you will have to turn it back off to re-enable AirDrop.
First, navigate to System Preferences, then click on Security & Privacy and select the Firewall tab. Under Firewall Options, uncheck “Block all incoming connections” to restore AirDrop. You will need administrator privileges to make this change.
- Other tips for fixing AirDrop issues
If all above tips do not solve your problem, there are some general fixes you can try to fix AirDrop
- Restart your devices. This is a general way to fix a number of common issues, and it applies to AirDrop as well.
- Restart your wireless router. AirDrop makes use of WiFi and so doing this can help solve issues.
- Reset Network Settings. On iOS, you can go to Settings > General > Reset > Reset Network Settings.
- Toggle Bluetooth and WiFi off and on for both devices.
- Ensure that both the sending and receiving devices are on the same WiFi network. It will make the devices discover easier.
- Update your software to the latest version.
- Make sure both two devices are signed into iCloud. If they are already, sign out and sign in again.