Many iOS users have recently complained that their iPod Touch 5th Generation did not turn on and suddenly became dark. This common issue reported by the users happened when they locked their iPod or when they checked it back; the device would not turn on. Moreover, the iPod also did not respond to any software.
Therefore, if you are in the same situation and your iPod Touch 5G does not turn on or charge, here’s what you need to do to fix the issue:
Reboot Your iPod Touch 5G
The first simple solution to revive your iPod Touch is trying to reboot it. You just hold down the Power button and Home button until you see the Apple logo disappear completely. After that, you go of the buttons for a few second and then then it turn on. Sometimes rebooting can fix this problem.
Charge With Different Cable and Charger
A broken charger can also be the reason that causes your iPod Touch not turn on. Your battery needs power to turn on your device. Therefore, you should try another USB cable as well as charger to charge your device. After about 10 minutes, you should try to turn your iPod on. If your iPod 5G does not turn on, then we recommend you to put it in DFU mode and try the next method.
Restore Your iPod Touch 5G Using iTunes
First, you need to plug the device to your computer using a lightning USB cable. Once done, you just launch the iTunes app. If you see your iPod in iTunes, then you click on your device and choose Restore options from the summary tab. In case your iPod device does not appear in iTunes, you should then put your device into the recovery mode to begin the restore process.
One thing you should note that when restoring your iPod, be careful about your data. You should have made an online backup previously, as the process will format all data from your device.
Contact Apple Support For Your Problem
If three above solutions cannot help your iPod 5G turn on, then you should immediately contact Apple for the better solution. You visit the official page of Apple and contact with the support team.