You have your own HomePod, but a problem arises as you are not able to connect it to your iPhone. As much as you love the design of the HomePod, it’s not easy to set the things up.
Many people have also complained about that problem when they could not connect their HomePod with their iPhone/iPad. The issues mainly happen with connecting the iPhone X/8/ 8 Plus to the HomePod. So, in this post, we’ll list some common errors that the users faced when setting up their new HomePod for the first time as well as their fixes. If you are having one of these below errors, just keep reading this post.
Setup Failed 301003 Error
It’s the most common error code at the moment when setting up HomePod. Many users have this issue on their iPhone/iPad. If the “Setup Failed (301003)” error appears on your screen, simply try the following solutions.
- Reset the HomePod by switching it off and then on.
- Restart your iPhone/iPad.
- Turn Airplane mode on for a few minutes and then switch it off. Doing this will also turn Wi-Fi & Bluetooth Off/On.
If none of them can help, you should take it directly to Apple for the help.
Setup failed -6722 Error
A few HomePod users were able to turn on their HomePod, heard the sound, and proceed to set it up. However, there was another error Setup failed -6722 appearing on the screen. If you’re facing the same issue with your HomePod, you can follow the below troubleshooting method.
- Power your router’s firewall off momentarily
- Launch the Home app on your iOS device and then reset HomeKit from there
After setting up your HomePod device successfully, just turn your router’s firewall back on and check the result.
Setup Failed 301014
If you see this error code, you need to change the country of your Apple ID. Currently, it seems that the HomePod does not support the foreign App Store account. So, we recommend you to check your Apple ID again. If it’s a foreign account, you have to change the region of your account and then set up the HomePod from the scratch again. You can follow this guide to change the region of your Apple account.
Setup Failed 6753
Besides the mentioned above errors, there are also many people reporting the setup failed 6753 error. While we still need to wait for an official solution from Apple, there are some other methods you can try.
- Respiring your iPhone/ iPad
- Update your device to the latest iOS version (iOS 11.2.6 or later)
- Enable two-factor authentication for your Apple ID
- Turn iCloud Keychain on
- Log out your Apple account and then sign it back in
- Power off your HomePod and turn it back on
For some people, although there is no error code, the HomePod setup still failed. If you see that your HomePod is stuck at loading and does not complete the setup, you should reset everything and start from the scratch.
- Remove Home app.
- Delete Music app.
- Log out your iCloud account.
- Sign your iCloud back in.
- Re-install the Home app & Music app you deleted.
Once done, you can setup your HomePod without any issue.
WPA/WPA2 Personal Wi-Fi Network
Some users said that there was a detailed error message that’s “You must be connected to a WPA/WPA2 Personal Wi-Fi network” when they set up the HomePod. If you are in this case, you can easily fix this issue by resetting your HomePod and then disabling Auto-Join and Auto-Login from the Wi-Fi settings. After that, check if it will help in getting past the incompatible screen.
In case you install any security app on your iPhone/iPad, just delete them. Next, tap on Forget This Network with your current Wi-Fi network.
Here are some common errors when setting up the HomePod as well as their fixes. Let’s know in the comment if you face with other HomePod errors.