Any app can occur unexpected issues due to many factors. Among common symptoms, they are random freezes and crashes. When it happens, the overall performance of your device would be affected since you don’t know which app is acting up. In such cases, the problem is caused by a certain application while others are related to iOS flaws.
To give you some helpful methods, we have already listed a quick troubleshooting guide to fix a similar issue on iPad Pro devices. Read on this post to know what to do if the apps on your iPad Pro keeps freezing or crashing unexpectedly without any reason.
How to troubleshoot with apps freezing and crashing on iPad Pro
Freezing and crashing apps are attributed to memory like when your iPad is running on low storage. The same thing will occur if the app gets corrupted after you install updates on your device. Such problems are usually due to software factors such as random system glitches, data corruption, and bugs. If the cause is just a random system error or small bugs, the symptoms can easily be solved by a few workarounds.
First solution: Force restart your iPad Pro
When you see apps crashing and freezing on your iPad, there’s a chance that your device ends up getting frozen or unresponsive. If it happens, restarting the device is necessary. However, as you cannot make touchscreen commands, so you need to do the alternative restart, which is usually known as a forced restart. It works the same as the normal reboot, but it requires using the hardware buttons. It’s the best way to restart your unresponsive iPad. Here is how to force restart your iPad Pro:
- Press and quickly release the Volume Up button.
- Do the same with the Volume Down button.
- Finally, press & hold the Power button and then release it when your device restarts.
Wait for your device to complete restarting and then check if the apps on your iPad are still freezing or crashing.
Second solution: Remove unwanted apps and contents.
If the problem happens to a specific app, there are chances the app has been corrupted and needs to be deleted. After you remove the erratic app, you can easily reinstall it the App Store if you still want to use it. If not, delete the app forever. If the problem happens with several apps, it’s a system-related glitch that has a bad impact on the types of apps. To clear out memory issues, you should delete unwanted apps from your iPad. It will also free up the storage space of your iPad. Old apps might also trigger other apps to misbehave so you need to clear them out as well. To delete unwanted apps from your iPad:
- Open Settings from the Home screen.
- Tap on General > iPad Storage.
- Choose the suspected app.
- Tap on Delete or Uninstall the app.
Once you delete all unused apps, you should then restart your iPad Pro to clear cache from the memory as well as refresh the operating system. After that, try loading some apps and check if the problem is gone.
Third solution: Update apps on your iPad Pro.
Apps appearing adverse symptoms are those that have not been updated. Updates are released to keep an optimized performance and stability for the apps. So, apps that are not up-to-date will be more susceptible to bugs. To get rid of this from the underlying cause, you should install all pending app updates on your iPad Pro. To do so:
- Launch App Store from the Home screen.
- From the main screen, tap on the Updates tab at the bottom. Wait for a few seconds and you can see the list of apps with pending updates.
- Tap on the Update button next to each one to install the pending update.
- If there are multiple app updates available, simply tap on the Update All button on the top-right corner to install them at once.
Once you finish installing pending app updates, restart your iPad to apply the recent software changes.
Fourth solution: Install the latest iOS update on your iPad Pro
Apart from updating apps, updating your device to the latest version is a good idea. You should keep your iPad software up-to-date to make sure the best performance and avoid bug. If your iPad can still run other system functions and is connected to the Internet access, you should check for new iOS updates to wirelessly download and install.
- Head to Settings-> General-> Software Update and check for OTA updates on your iPad Pro.
There will be an update notification if you see a new iOS version for your iPad. Before you start updating, you should back up all critical data on your iPad through iCloud or iTunes. After that, follow the onscreen instructions to install the latest iOS version on your iPad Pro. Remember to restart your iPad to refresh the system and apply the recent system changes.
Fifth Solution: Reset all settings on your iPad Pro.
Problems can also be caused by invalid settings on your iPad Pro. If the symptoms occur after you made some changes or customized your iPad settings, this is the case. The same thing when a new update with some bugs is installed. To clear it out, you should perform a settings reset. It will erase all the customized settings on your iPad and it will restore the original values. To get it done:
- Launch Settings app from your Home screen.
- Tap on General > Reset.
- Choose Reset all settings option
- Enter your passcode when prompted and then follow the onscreen instructions to complete all settings reset.
Once the reset is done, your iPad will restart itself. Wait until your device boots up and you can then start enabling individual features that you want to use on your iPad Pro.
These are common solutions to fix apps crashing and freezing on iPad Pro. If you feel this post useful, let’s know in the comment below.